If you have already had a bad experience with a Toyota dealer and they refuse to make good, you probably also know that Toyota Motor Sales USA, Inc. is not likely to repay your customer loyalty with much more than lip service. When Toyota doesn't listen to you there is little you can do about a dishonest dealer, other than resort to a lawsuit. You can, however, file a Toyota complaint with us and share your experience with other consumers. If Toyota doesn't care, we do.