Toyota Dealer Frauds
Toyota Customer Complaint - Beck Toyota
Beck Toyota
8055 US 31 South
Indianapolis, Indiana 46227
Phone: 317-882-2600
Fax: 317-865-2370
Name: Steve
Complaint: I found out the hard way do not send them a survey with anything but glowing remarks.
This dealer messed up the title paperwork twice. I questioned the $200 cost for some "certified" guy to check things that anyone else does for free. When I tried to schedule another oil change the conversation went exactly like this..."you are no longer welcome at this dealership"..Can I ask why? "you know why" then hung up.
Talked to National Rep. He said that all dealers can do anything they want. They only have to do warrenty service. The dealer also lied about providing an oil filter for free. This was part of the "VIP" service that we got for going to a Service course.
Beck Toyota doesn't want me as a customer because I completed my customer satisfaction survey honestly and completely. I think that says a lot about them as a dealer.
I have never been treated so rudely in my life. I hope this is not how all Toyota dealers are. If so back to Ford.
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