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Toyota Dealer Frauds

Dealing with Dealers

Infamous Dealer Quotes

Dealer Service Departments

Here are examples of various reported infamous quotes made by car dealers nationwide when they could not or would not properly repair a vehicle. many of you may have heard these first hand from your dealer.

 

"Saturdays are for paying customers only."

"That price for repairs is only an estimate. The actual price may be less."

"That mechanic doesn't work here any more."

"We tested it completely and found nothing wrong."

"You use your brakes too often, and they're not meant for that."

"I couldn't find a problem."

"The problems you're having with your car are because you don't drive it hard enough."

"I can't hear anything wrong."

"That noise is normal; there's nothing you can do."

"The rocking drivers seat is normal on Durangos."

"Those can't be repaired; you have to get a whole new unit."

"These cars will idle differently depending on the weather, temperature, humidity and such."

"It's normal for cars to perspire anti-freeze"

"Four hundred miles per quart is within the normal range of oil consumption."

"We tried it under the exact conditions you said, and it didn't do it."

"Some of those engines idle rough, some don't. It's normal."

"The cruise control can't be used below 55 mph. That's why it surges."

"Well, I don't feel any brake pulsation."

"The problem is the way you're shifting."

"Ma'am, there is nothing wrong with your gas tank. These new minivans just carry a 7 gallon reserve in the tank."

"Those lumps on in your headlight pocket are on all Camaros"

"Could not duplicate transmission noise"

"We checked the alignment and the camber is off but that's compensated by the caster being off the other way."

"All carbon breaks squeal after a while."

"The part wasn't in the box so we didn't have to use it."

"Oh, that is normal, they all do that"

"You can't expect us to repair the transmission, steering, brake, and other problems under warranty, since you didn't let us do the 12,000 mile service."

"This problem happened a lot on the 94s, nothing to worry about."

"That's not covered by the warranty."

"Just to let you know, it can take up to 1.5 hours to program a new remote alarm transmitter."

"If you install a Toyota alarm system on your Corolla, it will void the warranty. If we install an aftermarket system, it won't."

 

These comments were excerpted from Allpar Chrysler Plymouth and Dodge Central

 

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